Please allow 3 working days for us to process a return. We will organise a suitable date and time for our couriers to collect the item If you receive any damaged items on your delivery, please state the full extent of the damage on the driver’s delivery note when signing for the goods. Due to the paint processes used, a colour variation with matching products is possible and therefore may not be a 100% match. If you cancel you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return the goods, so you should take out adequate postal insurance to cover their value.

Make sure all items returned are complete; any incomplete items will not be credited and will be classed as unauthorised.Make the perfect brew every time with Swans 1.7L Gatsby Jug Kettle. We know that when you're dying for a cuppa you don't want to wait, so our kettle boils in no time thanks to rapid boil technology. The generous 1.7L capacity means that no matter how many friends or family are dying for a tea, you can accommodate everyone with just a single boil. The easy-pour spout eliminates the risk of spills or burns, keeping you safe and your kitchen gleaming. When the kettle is set to boil a handy indicator light turns on. As soon as its done boiling, the light switches off, perfect for anyone hard of hearing. Safety is paramount, that's why the Swan Gatsby 1.7L Jug Kettle has a number of safety features built-in. With boil dry protection and automatic shut-off, you can rest assured you can enjoy your cuppas with peace of mind.

If you fail to return the goods, we will collect them, and will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.